Accessibility Statement

We're committed to ensuring our website is accessible to everyone, regardless of ability or technology used.

Last updated: 2024-01-15
Our Commitment

At TravelCo, we believe that travel should be accessible to everyone. We are committed to providing an inclusive digital experience that enables all users to successfully browse, search, and book travel with ease and confidence.

We continuously work to improve the accessibility of our website and mobile applications, following established guidelines and best practices to ensure compliance with accessibility standards.

Inclusive Design

Designed with all users in mind

Universal Access

Accessible across all devices

Continuous Improvement

Ongoing accessibility enhancements

Standards Compliance

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, which is the international standard for web accessibility.

WCAG 2.1 Level A

Basic accessibility requirements met

Compliant

WCAG 2.1 Level AA

Working toward full compliance

Mostly Compliant

WCAG 2.1 Level AAA

Implementing enhanced features

Partial
Accessibility Features

Our website includes various features to support users with different needs and abilities.

Visual Accessibility

High Contrast Mode

Available

Enhanced color contrast for better visibility

Scalable Text

Available

Zoom up to 200% without loss of functionality

Screen Reader Support

Available

Compatible with JAWS, NVDA, and VoiceOver

Focus Indicators

Available

Clear visual focus indicators for keyboard navigation

Motor Accessibility

Keyboard Navigation

Available

Full website functionality via keyboard only

Large Click Targets

Available

Minimum 44px touch targets for easier interaction

No Time Limits

Available

No automatic timeouts during booking process

Voice Control

In Development

Compatible with voice navigation software

Cognitive Accessibility

Clear Navigation

Available

Consistent and intuitive website structure

Error Prevention

Available

Clear error messages and validation

Simple Language

Available

Plain language and clear instructions

Help Text

Available

Contextual help and explanations

Hearing Accessibility

Visual Alerts

Available

Visual indicators for audio notifications

Captions

Available

Closed captions for video content

Text Alternatives

Available

Text alternatives for audio content

Sign Language

Planned

Sign language interpretation for key content

Assistive Technology Support

Our website has been tested with various assistive technologies to ensure compatibility.

JAWS

Type: Screen Reader

Platform: Windows

Full Support

NVDA

Type: Screen Reader

Platform: Windows

Full Support

VoiceOver

Type: Screen Reader

Platform: macOS/iOS

Full Support

TalkBack

Type: Screen Reader

Platform: Android

Full Support

Dragon NaturallySpeaking

Type: Voice Control

Platform: Windows

Partial Support

Switch Control

Type: Switch Navigation

Platform: iOS/macOS

Full Support
Accessibility Tools & Shortcuts

Use these keyboard shortcuts and browser features to customize your browsing experience:

Increase Text Size

Ctrl/Cmd + +

Press Ctrl/Cmd + Plus (+) to increase text size

Decrease Text Size

Ctrl/Cmd + -

Press Ctrl/Cmd + Minus (-) to decrease text size

High Contrast

Browser dependent

Enable high contrast mode in browser settings

Skip to Content

Tab

Press Tab to access skip navigation links

Browser Accessibility Features

Most modern browsers include built-in accessibility features:

  • • Zoom and magnification tools
  • • High contrast mode
  • • Text-to-speech functionality
  • • Keyboard navigation preferences
Known Issues & Improvements

We are aware of some accessibility barriers and are actively working to address them:

Third-party Content

Some external widgets may not fully comply with accessibility standards. We're working with partners to improve this.

Expected resolution: Q2 2024

Mobile App Improvements

Enhancing voice navigation and gesture controls in our mobile applications.

Expected release: Q3 2024

Recent Improvements

Enhanced keyboard navigation and improved screen reader compatibility implemented in January 2024.

Testing & Quality Assurance

We employ multiple methods to ensure and maintain accessibility:

Automated Testing

  • • Daily automated accessibility scans
  • • Integration with development workflow
  • • Continuous monitoring tools
  • • Regular audit reports

Manual Testing

  • • Screen reader testing
  • • Keyboard-only navigation
  • • User testing with disabilities
  • • Expert accessibility reviews
Alternative Formats & Support

If you need information in an alternative format or require assistance with booking, we're here to help:

Available Formats

Large print documents
Audio descriptions
Braille (upon request)
Electronic text formats

Assistance Services

Phone booking assistance
Email support
Live chat with accessibility support
Video relay services
Feedback & Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement.

Accessibility Team

Email

accessibility@travelco.com

Phone

+1 (555) 123-4567

Response Time

Email Response

Within 24 hours

Phone Support

24/7 availability