Cancellation Policy
Understand our cancellation policies and how to cancel your bookings
Within 24 hours
Free cancellation for all bookings made at least 7 days before departure
24 hours - 7 days
Standard cancellation fee applies
7+ days before
Airline-specific cancellation policies apply
Day of travel
No-show policy - typically non-refundable
Free cancellation
Cancel up to 24-48 hours before check-in
Late cancellation
Cancel within 24-48 hours of check-in
No-show
Failure to check-in without canceling
Find Your Booking
Log into your account or use the booking confirmation number to locate your reservation
Review Policy
Check the cancellation policy and any applicable fees before proceeding
Submit Cancellation
Click the cancel button and follow the prompts to confirm your cancellation
Receive Confirmation
Get a cancellation confirmation email with details about any refunds due
Credit Card
Refunds appear on your statement within 1-2 billing cycles
Debit Card
Refunds are processed directly to your bank account
PayPal
Refunds appear in your PayPal account
Bank Transfer
Direct deposit to your bank account
Note: Refund processing times may vary depending on your bank or financial institution. Refunds are typically processed within 1-2 business days of cancellation approval.
Weather-Related Cancellations
Flight cancellations due to severe weather may be eligible for full refunds regardless of the original policy.
Airline Schedule Changes
If the airline changes your flight by more than 2 hours, you may be entitled to a full refund.
Travel Advisories
Government travel advisories may allow for flexible cancellation policies for affected destinations.
Medical Emergencies
Medical emergencies may qualify for waived cancellation fees with proper documentation.
Basic Fare
- • Limited flexibility
- • Standard cancellation fees
- • 24-hour free cancellation
Flexible Fare
- • Reduced cancellation fees
- • Free changes available
- • Extended cancellation window
Premium Fare
- • Maximum flexibility
- • Free cancellation anytime
- • Priority refund processing
Travel insurance can provide additional protection for your bookings beyond our standard cancellation policy.
Covered Reasons
- Medical emergencies
- Family emergencies
- Job loss or transfer
- Severe weather
- Travel supplier bankruptcy
Not Covered
- Change of mind
- Financial hardship
- Work conflicts
- Fear of travel
- Pre-existing conditions (without waiver)
Our customer service team is available 24/7 to help you with cancellations and answer any questions about our policies.