Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.
At TravelCo, we understand that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Information
- Name, email address, phone number
- Date of birth and gender
- Passport information and nationality
- Payment information and billing address
- Emergency contact details
Travel Information
- Travel preferences and history
- Booking details and itineraries
- Special requests and accessibility needs
- Loyalty program information
- Travel companion details
Technical Information
- IP address and device information
- Browser type and operating system
- Cookies and tracking technologies
- Website usage and analytics data
- Location data (with consent)
Service Provision
We use your information to provide, maintain, and improve our travel booking services, process transactions, and communicate with you about your bookings.
Personalization
To personalize your experience, recommend relevant travel options, and remember your preferences for future visits.
Communication
To send you booking confirmations, travel updates, customer service responses, and promotional offers (with your consent).
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Travel Partners
We share necessary booking information with airlines, hotels, and other travel service providers to complete your reservations.
Service Providers
We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmitted is encrypted using SSL/TLS
Access Controls
Strict access controls and authentication
Regular Audits
Regular security assessments and updates
Data Minimization
We collect only necessary information
Depending on your location, you may have certain rights regarding your personal information:
Access Your Data
Request a copy of all personal data we hold about you
Correct Your Data
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal data (subject to legal requirements)
Data Portability
Receive your data in a structured, machine-readable format
Restrict Processing
Limit how we process your personal information
Object to Processing
Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more detailed information about our use of cookies, please see our Cookie Policy.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
privacy@travelco.com
Phone
+1 (555) 123-4567
For EU residents: You also have the right to lodge a complaint with your local data protection authority.